
Business events
Conditions
Timed controls
CRM and document actions
Trigger
Start from an event the platform already understands
Start a process from a new contact, deal-stage change, form submission, website visit, appointment, activity, or supported order document. Manual triggers stay available for work that should begin on demand.

Decision
Let the process respond to the record in front of it
Add contact conditions with yes and no paths, or control timing with waits, weekdays, and months. The automation can follow different branches without moving data to an external workflow service.

Action
Carry out the next step where the work belongs
Assign segments, products, activities or permissions, update contact source and campaign fields, create feed notes, send email or notifications, move and create deals, or prepare supported draft documents.

Available tools
Actions appear when the required Mister James module is active and the user has edit permission. The available automation surface therefore follows the organisation's chosen operating system.


One modular business operating system
Automations connect the modules an organisation has selected. A focused setup can handle one repeat process, while a wider Mister James platform can coordinate customer, sales, and order events without a separate automation island.
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