Keep the office, workshop and customer record on the same job

Document service work, receive repairs, record what was done and continue into invoicing. Product catalogues and manufacturing workflows support the operational detail behind the job.

✓ Free demo version • Modular setup • No credit card required

3D illustration of workshop tools, a checklist clipboard, and a toolbox for trades and repair work
Service report preview showing used materials, service activities, and a customer job record in the Mister James trades interface

Easy to use. Powerful by design.

Service reports

Repair intake

Repair reports

DATANORM catalogues
1

Service work

Capture the work that the invoice will depend on

Service reports hold activities, materials and trip distances in the customer process. A configured travel-cost product can price kilometres consistently when the document is continued.

Zoomed-in service report section listing a Wi‑Fi 6 access point, technician hour, and trip details
2

Repair Intake

Record the starting condition before workshop knowledge disappears

Create a repair intake with the received items, materials and condition description. The record gives the later repair report a clear starting point.

Repair intake form preview for a customer repair job, showing company and customer details, date, and a keypad item received for repair
3

Repair to invoice

Continue the workshop story without rebuilding it

Move from repair intake to repair report and then to invoice. Service activities and materials remain part of the document chain, giving the customer and the team a coherent record.

Repair report form preview with customer details, repair intake number, used materials, and service activities sections
4

Product Depth

Use supplier catalogues and production data where the trade requires them

Import external DATANORM catalogue packages and assign them to suppliers, then transfer selected articles into product management. Inventory and manufacturing workflows can support stocked parts and assembled products.

Product catalog list showing access control devices with prices and transfer to products buttons
AI - Business Operating System

One modular business operating system

Special tools can live inside a broader operating system.

The Trades package extends Order Processing and Inventory with industry-specific workflows. Other teams can combine a different set of Mister James modules, while the underlying platform keeps customer and operational data connected.

Try it yourself.

Get 30 days of Mister James and experience the platform with no commitment. Explore the features, see how it fits your business and discover a smarter way to work. Start your free trial today.

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