One shared inbox. From incoming email to completed work

Mister James understands customer emails, draws on your Wiki, drafts or sends accurate replies, and turns structured requests and invoices into ready-to-review business records. Your team moves faster without losing control.

✓ Free demo version • Modular setup • No credit card required

Illustration of shared inbox email automation with messages, support, and knowledge tools

Shared email inbox showing a customer reply draft, message list, and contact details in a side panel.

Easy to use. Powerful by design.

Shared team inbox

Draft or autonomous replies

Wiki knowledge loop

Invoice and ecommerce automation

Respond sooner

Reduce the time between question and useful answer

AI suggestions remove the blank page, while configurable automatic replies handle suitable recurring requests even when the team is busy.

Dropdown for unassigned emails showing automation options such as no automation, assign automatically, suggest an automatic reply, and reply automatically if possible.

Reduce manual work

Let the email start the business process

Detected invoices and structured orders become proposed records, which reduces copying, handoffs and avoidable entry errors.

Order email with a recognized webshop invoice attachment and a create document action for turning the order into a business record.

Keep expertise

Turn every resolved case into reusable knowledge.

The Wiki grounds replies and receives useful knowledge back from conversations, so good answers improve instead of disappearing in inboxes.

Wiki suggestions panel listing suggested knowledge articles for review, acceptance, or deletion.

Shared team inbox

Give the whole team one place to see, own and finish every conversation.

Shared inboxes keep customer mail visible beyond individual accounts. Assign conversations to people, contacts or branches, add internal notes and tags, snooze follow-up and close resolved threads. Customers get continuity even when responsibility changes.

Inbox sidebar with folders for mine, unassigned, marked, closed, and snoozed conversations.

One modular business operating system

Your inbox becomes an operational layer, not another isolated channel.

Transactional Email connects conversations with contacts, the Wiki, expenses and order processing inside the Mister James business operating system. The same context that improves a reply can also create a record, update shared knowledge and give the next colleague a complete history.

Try it yourself.

Get 30 days of Mister James and experience the platform with no commitment. Explore the features, see how it fits your business and discover a smarter way to work. Start your free trial today.

100% free. No credit card needed.
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Made & Hosted in Germany.